...Tran Thi Siem; Tran Thi Hong Lien; Anh Tho To Purpose The primary purpose of this study is twofold. First, it seeks to evaluate the mediating role of conflict in transmitting the effects of team trust ( TT ) on employee creativity ( EC ) and organizational commitment ( OC ). Second...

... is structured across textual, discursive and sociocultural levels, with coding conducted through NVivo 12. Findings The findings demonstrate that language is not merely a reflection of conflict but a powerful tool in shaping it. Dehumanising, moralising and binary narratives dominate official discourse from...

..., serving as a reference for both theoretical research and management. Work-family balance Enrichment Conflict Gender neutral perspective B-SLR Shanghai Education Science Research C2024248 General Project of Shanghai Education Science Research, No. C2024248. The most...

...Kim McCarthy; Jone L. Pearce Purpose This study aims to investigate the role of supervisors in managing workplace conflict, with a focus on introducing and empirically testing a new construct called Supervisor Conflict Management Support (SCMS). The results confirm a preliminary theory of how SCMS...

...Julia A. Schreiber; Mathias Jaudas; Jürgen Maes Purpose Understanding the cognitions behind emotions like indignation can aid in conflict transformation by helping parties reframe their perceptions, potentially de-escalating conflicts. This study aims to explore the role of cognitive components...

... different conflict situations. The model can ultimately help the field transcend discussions of preferred or best mediation styles and focus instead on how distinct strategies offer different degrees of fit for different types of mediation challenges. Katharina G. Kugler can be contacted...

...Yuanmei (Elly) Qu; Gergana Todorova; Marie T. Dasborough; Yunxia Shi Purpose The purpose of this study is to examine whether and how abusive supervision climate impacts team conflict from a mindfulness perspective. Prior research has identified serious dysfunctional effects of abusive supervision...

... with the concepts of dissent and intragroup conflict. Design/methodology/approach A nationally representative sample of managers in New Zealand (n = 239) was conducted. Surveys included demographic questions and the following measures: Organizational Dissent Scale and Negative Acts Questionnaire...

...William A. Donohue; Deborah A. Cai; Edward L. Fink; Etebong Attah Umana Purpose Given the growing relationship between Nigeria and the USA, the purpose of this study is to compare conflict communication of Nigerians and Americans. Design/methodology/approach A total of 186 Nigerians and 214...

...Rashmi Singh; Lalatendu Kesari Jena Purpose This paper aims to investigate the effect of parent–adolescent conflict in step versus biological families on family communication patterns (FCPs) and the conflict resolution strategy adopted by adolescents during family destinations or holiday planning...

...Nathalie Desrayaud; Carolyn M. Hurley Purpose This study aims to understand how cultural variables – collectivism and face concerns – influence perceived and ideal organizational conflict cultures in two multicultural societies. Design/methodology/approach Individuals studying in Singapore...

...Alyssa T. Klingbyle; Greg A. Chung-Yan Purpose The purpose of this study is to examine the burnout of workers in customer service roles as a result of conflict with customers; and the role that coworker support, non-work-related social support and job autonomy play in buffering customer service...

...Gul Afshan; Carolina Serrano-Archimi; Amir Riaz; Muhammad Kashif; Mansoor Ahmed Khuhro Purpose Building on social exchange and deontic justice theory, this study aims to examine the relationship between supervisory justice (i.e. interactional, procedural and distributive) and conflict (i.e...

...Gergana Todorova; Kenneth Tohchuan Goh; Laurie R. Weingart Purpose This paper aims to add to the current knowledge about conflict management by examining the relationships between conflict type, conflict expression intensity and the use of the conflict management approach. Design/methodology...

...Agrata Pandey; Ranjeet Nambudiri; Patturaja Selvaraj; Ashish Sadh Purpose The literature on destructive leadership has largely ignored the perspective of the subordinate, especially in terms of conflict coping mechanisms. This study aims to integrate research on destructive leadership...

...Yousong Wang; Fangfang Liu; Yangbing Zhang; Enqin Gong Purpose This paper aims to reveal the role of conflict management in the process of trust development. Specifically, this study investigates how the salience of conflict varies with different conflict-handling behaviors and behavioral outcomes...

...Basheer M. Al-Ghazali; Bilal Afsar Purpose The effect of task conflict on innovative work behavior has yielded inconsistent results pointing to the need to examine the conditions under which task conflict is helpful for employees’ innovative work behavior. This study aims to develop...

...Malgorzata W. Kozusznik; Hillie Aaldering; Martin C. Euwema Purpose A strong relation between task and relationship conflict has toxic impact on teams and poses a high-risk factor in startup organizations. The purpose of this study is to investigate the moderating role of conflict behavior...

...Guangdong Wu; Junwei Zheng; Xianbo Zhao; Jian Zuo Purpose This study aims to investigate how the strength of ties (i.e. strong ties and weak ties) in megaproject networks influences project performance in terms of types of conflicts. Design/methodology/approach A questionnaire survey...

...Laura Rees; Ray Friedman; Mara Olekalns; Mark Lachowicz Purpose The purpose of this study is to test how individuals’ emotion reactions (fear vs anger) to expressed anger influence their intended conflict management styles. It investigates two interventions for managing their reactions: hot vs...