.../approach Using a between-subjects vignette design, the authors randomly assigned 604 participants to one of three scenarios: no offense, offense without apology and offense with apology. They assessed perceived sincerity and forgiveness, with forgiveness measured using the transgression-related...

... by examining the intricate relationships between coworker conflict, threat appraisal and proactive helping behavior. Design/methodology/approach The authors build a moderated mediation model that explores the role of trait forgiveness in shaping the interplay between coworker conflict and threat appraisal...

...) intrinsic (vs extrinsic) affirmations promoted more prosocial responses (forgiveness and reconciliation) to workplace offenses; (2) although not as effective as intrinsic affirmations, extrinsic affirmations (vs baseline) also triggered prosocial intentions toward workplace offenses. Originality/value...

...Yaxuan Ran; Qiaowei Liu; Qi Cheng; Yishi Zhang Purpose In the workplace, forgiveness can increase positive interactions between the victim and offender in the aftermath of a conflict. As an important intrapersonal factor in an organization, a victim’s power motives may shape one’s forgiveness...

...Oluremi Bolanle Ayoko Purpose This paper aims to clarify the relationship between conflict, apologies, forgiveness and willingness to cooperate after a conflict event. Design/methodology/approach The paper used scenarios and quantitative measures to examine the connection between conflict...

...Naomi Takada; Ken‐ichi Ohbuchi Purpose The main aim of this study is to explore the motivational process behind two types of forgiveness – i.e. true and hollow forgiveness. It is predicted that victims who engage in true forgiving behavior will have stronger relationship‐oriented motives than...

...Richard Posthuma; Marisa Donnoli; Eleanor H. Wertheim Purpose The purpose of this paper is to examine whether victim and offender conflict management styles (yielding and forcing) predict forgiveness following an interpersonal transgression and apology. Perceived offender remorse, expectation...

... between emotions and key conflict variables, such as task, relationship, and process conflict; trust; venting; and forgiveness. The studies were also chosen to represent a broad range of samples, including participants from more than 14 countries and cultures. Findings These studies indicate...