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Keywords: Frontline manager
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Journal Articles
Antecedents of frontline manager handling relationship conflicts
Available to Purchase
International Journal of Conflict Management (2018) 29 (1): 2–23.
Published: 14 December 2017
...Yasir Tanveer; Qi Jiayin; Umair Akram; Anum Tariq Purpose Conflicts are inevitable in organizations and are a significant challenge for frontline managers (FLMs). This study aims to investigate the relationship between the leadership styles of FLMs and relationship conflicts (RLCs...
