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Keywords: Service delivery
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Journal Articles
International Journal of Conflict Management (2023) 34 (4): 692–716.
Published: 14 April 2023
...Vijay Kuriakose; Dhanya T S; Frank Hycinth Purpose This study anchoring on the theory of conservation of resources examines the relationship between family incivility, negative rumination and service delivery. This study also analyses the mediating role of negative rumination in the relationship...
