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Keywords: Willingness to cooperate
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Journal Articles
Workplace conflict and willingness to cooperate: The importance of apology and forgiveness
Available to Purchase
International Journal of Conflict Management (2016) 27 (2): 172–198.
Published: 11 April 2016
...Oluremi Bolanle Ayoko Purpose This paper aims to clarify the relationship between conflict, apologies, forgiveness and willingness to cooperate after a conflict event. Design/methodology/approach The paper used scenarios and quantitative measures to examine the connection between conflict...
