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Keywords: Workplace incivility
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Journal Articles
A dual-mediation model linking relationship conflict to employee well-being via workplace incivility and emotional exhaustion, moderated by political skill
Available to Purchase
International Journal of Conflict Management 1–23.
Published: 19 May 2026
...Vijay Kuriakose; Anjaly A; Sreejesh S Purpose This study aims to examine the association between relationship conflict ( RC ) and employee well-being ( EW ) and understand the mechanisms linking both. In this attempt, the study examines workplace incivility ( WI ) as an interpersonal mechanism...
Journal Articles
Guanxi in turmoil: role of employee vigor in combating defensive silence and workplace incivility
Available to Purchase
International Journal of Conflict Management (2026) 37 (3): 553–577.
Published: 10 February 2026
...Rajani Ch Gowri Venkata; Juman Iqbal; Shameem Shagirbasha Purpose Workplace incivility ( WPI ) can erode interpersonal relationships and organizational cohesion, particularly in extreme-pressure environments such as law enforcement. Grounded in this, the purpose of this study is to explore...
Journal Articles
Does workplace incivility undermine customer-oriented organisational citizenship behaviour of hotel employees? Roles of work withdrawal, psychological capital and organisational-based self-esteem
Available to Purchase
International Journal of Conflict Management (2026) 37 (3): 605–628.
Published: 07 January 2026
...Vijay Kuriakose Purpose Building on the tenets of the Conservation of Resources theory, this study aims to examine the relationships between workplace incivility, work withdrawal and customer-oriented organisational citizenship behaviour of frontline hotel employees. This study also examines...
Journal Articles
A study on workplace incivility, interpersonal conflict, general self-efficacy and their effect on creativity and performance in India’s construction sector
Available to Purchase
International Journal of Conflict Management (2025) 36 (4): 858–883.
Published: 06 May 2025
...Antara Banerjee; Aradhna Malik Purpose Workplace incivility (WpI) and interpersonal conflict (IC) bear significant fallouts for employees and organizations. This paper aims to examine the impact of WpI, mediated by IC, on Creativity (CRVTY) and Individual Work Performance (IWP) of employees...
Includes: Supplementary data
Journal Articles
I am done now! Linking workplace incivility to job search behaviour and employee silence
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International Journal of Conflict Management (2023) 34 (4): 717–745.
Published: 11 April 2023
..., and as a result, they are frequently subjected to rude and uncivil behaviour by others. This study aims to examine the outcome of workplace incivility on the employee’s job search behaviour and their silence. Along with this, it examines the intervening effect of organizational cynicism on the interrelation...
Journal Articles
Understanding the consequences of workplace incivility: the roles of emotional exhaustion, acceptability and political skill
Available to Purchase
International Journal of Conflict Management (2022) 33 (3): 425–447.
Published: 20 January 2022
...Chanki Moon; Catarina Morais Purpose Workplace incivility is a common deviant behavior happening in organizational contexts, and it can have serious negative consequences such as decreasing employees’ organizational citizenship behavior (OCB) and increasing their turnover intentions. This study...
Journal Articles
Workplace incivility and its socio-demographic determinants in India
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International Journal of Conflict Management (2022) 33 (3): 357–384.
Published: 05 January 2022
...Richa Chaudhary; Madhu Lata; Mantasha Firoz Purpose The purpose of this study is to present an empirical account of the prevalence and socio-demographic determinants of workplace incivility (experienced and instigated) in the Indian workplace. Design/methodology/approach The study sample...
Journal Articles
International Journal of Conflict Management (2022) 33 (2): 273–290.
Published: 16 November 2021
... to help when witnessing workplace incivility. Design/methodology/approach In Study 1, 160 participants completed a questionnaire where they described a recent uncivil incident they had witnessed, and completed measures of perceived severity and measures of their behavioural response as bystanders...
