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Purpose
This paper aims to develop an overarching basis to consider issues of quality in higher education.
Design/methodology/approach
An attempt is made to synthesise different approaches to management in higher education.
Findings
The article concludes that it is possible to synthesise a model, based on existing literature, to uniquely address higher education.
Research limitations/implications
The model developed is a conceptual one as emphasised by the title.
Originality/value
Provides a thought framework for addressing the quality issues in higher education.
© Emerald Group Publishing Limited
2007
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