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Purpose
The aim of this paper is to examine the research literature on decision making and identify and develop a set of heuristics that work for school decision makers.
Design/methodology/approach
This analysis is a synthesis of the research on decision‐making heuristics that work.
Findings
A set of nine rules for swift and smart decision making was identified to facilitate and improve day‐to‐day decision making in schools.
Practical implications
The rules are proposed as ways for administrators to respond rapidly to problems without sacrificing quality or efficiency in the process.
Originality/value
The inquiry identifies a set of heuristics for decision making that are not well‐known in the literature in educational administration.
© Emerald Group Publishing Limited
2010
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