...Lakshminarayana Kompella Purpose External pressures, like the pandemic, influence industry and academia. ICT can assist in creating service innovations and better responses to external pressures. When higher education institutes combine service innovations with an appropriate business model...

... as follows. Sections 2, 3 and 4 review the theoretical and conceptual issues. Section 2 focuses on business schools in today's society. Section 3 addresses how business schools work with sustainable issues in their curricula. Section 4 is a discussion of the role of businesses, their business models...