... of various leadership styles and teachers' professional identities on job satisfaction. Originality/value This paper is the first bibliometric review on this topic. The results of this study showed that there was little collaboration between authors across countries and territories. Therefore...

...Pragya Gupta; Neeraj Kaushik Purpose The purpose of this paper is to review the dimensions of service quality used in different countries across the world, especially in the higher education sector. Design/methodology/approach Content analysis is used to get a comprehensive insight...