The purpose of this paper was to examine the relationship between medical malpractice claims and medical care quality in Taiwan. The Delphi technique with an expert panel was used to determine the relationship between malpractice and medical quality. A total of 371 medical malpractice claims were analyzed. Main measures included the rate and strength of malpractice cases associated with quality and the identification of the quality factors influencing the occurrence of malpractice. Results showed that malpractice claims were associated with internal medicine cases, surgery cases, pediatric cases, obstetric and gynecological cases, physicians' professional competence, non‐acceptable outcomes, complications, and poor communication. Concludes that medical malpractice cases could be avoided by increasing physicians' professional knowledge, practical skills, and communication.
Article navigation
1 December 2004
Research Article|
December 01 2004
Relationship between malpractice claims and medical care quality Available to Purchase
Wen‐Chen Tsai;
Wen‐Chen Tsai
Associate Professor, Graduate Institute of Health Services Management, China Medical University, Taichung, Taiwan
Search for other works by this author on:
Pei‐Tseng Kung;
Pei‐Tseng Kung
Research Assistant, Graduate Institute of Health Services Management, China Medical University, Taichung, Taiwan
Search for other works by this author on:
Yi‐Ju Chiang
Yi‐Ju Chiang
Assistant Professor at Graduate Institute of Health Administration, Taichung Healthcare and Management University, Taichung, Taiwan
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-6542
Print ISSN: 0952-6862
© Emerald Group Publishing Limited
2004
Int J Health Care Qual Assur (2004) 17 (7): 394–400.
Citation
Tsai W, Kung P, Chiang Y (2004), "Relationship between malpractice claims and medical care quality". Int J Health Care Qual Assur, Vol. 17 No. 7 pp. 394–400, doi: https://doi.org/10.1108/09526860410563203
Download citation file:
Suggested Reading
New developments concerning negligent retention
Managerial Law (February,2001)
Time and price as determinants of a structural surveyor’s professional obligations
Structural Survey (March,1990)
The quality of health care and patient satisfaction: An exploratory investigation of the 5Qs model at some Egyptian and Jordanian medical clinics
Int J Health Care Qual Assur (January,2006)
Quality management practices in Taiwan’s telecommunication industry
Measuring Business Excellence (September,2002)
Being human (human resource issues facing the UKs National Health Service)
Human Resource Management International Digest (October,2012)
Related Chapters
The Mismatch of Nutrition and “Medical Practice”: The Wayward Science of Nutrition in Human Health
Ethics and Integrity in Health and Life Sciences Research
The Territorial Social Responsibility in the City of Volta Redonda, Brazil: The Case of CSN
The Governance of Risk
Gender Differences in Health Care Utilization among Older Adults in Barbados
Gender, Women’s Health Care Concerns and Other Social Factors in Health and Health Care
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
