Issues

Recent publications

Making Clinical Governance Work for You

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Spotlight on General Practice: Preparing for the Demands of Clinical Governance and Revalidation

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On Fairness and Efficiency: The Privatisation of the Public Income over the Past Millennium

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Not Another Guide to Stress in General Practice

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What Are You Feeling Doctor? Identifying and Avoiding Defensive Patterns in the Consultation

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Clinical Effectiveness and Clinical Governance Made Easy, 2nd edition

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News and views

Older patients failed by NHS complaints system

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New study shows three in four people like to be called "patients" not "clients"

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Private hospital market buoyant

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Report on UK firms and individuals guilty of health and safety crimes

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Poorer half of the world can expect better health and prosperity within the next decade

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Provision of homecare in England

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Net news

Health Canada Online

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Quality

Australian accreditation of residential aged care

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Editorial

Believing in and recognising healthcare excellence

Sue Jackson
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Professional integrity in the age of managed care: views of physicians

Randolph Quaye
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“A little encouragement”: health services and domestic violence

Lucy Bates; Lynne Hancock; Danna Peterkin
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Strategic alignment between senior and middle managers in local government and health

Nick Clifford
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The nurse retention, quality of care and patient satisfaction chain

Karin Newman; Uvanney Maylor; Bal Chansarkar
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TQM in dental practice

Roger Harr
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