... the root causes of these two nonconformities, we implemented corrective actions and achieved a 46% improvement for the non-conforming during sampling and a 49% improvement for the non-conforming subcontracting samples. Originality/value After the first PDCA cycle, we achieved a significant improvement...

... recommendations to improve integration and reduce duplication and gaps in provision. Sharon Williams can be contacted at: sharon.j.williams@swansea.ac.uk 16 08 2017 21 12 2017 17 03 2018 03 07 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use...

... Ministry of Health Deputy Director-General of Clinical Services, Colin Feek said the quality of the finalists was exciting but not entirely surprising. He said: "We see reminders every day of the impressive commitment health professionals have to continually improving the treatment, care...

... © MCB UP Limited 2003 --> Health care Improvement Community North America Funding for new heart-health education projects in American high-risk communities Keywords: Health care, Improvement, Community The National Heart, Lung, and Blood Institute (NHLBI...

... quality improvement philosophies, techniques, and tools have been successful when applied in a hospital operational setting. Hospitals Management philosophy Quality Improvement Strategy The research instrument was pre‐tested in two separate tests. Initially the researchers sought the input...

...John Øvretveit States that the NHS is using a “collaborative” method as part of its plans to carry out widespread improvements in care. Explains that a collaborative is a group of practitioners from different sites who meet periodically to exchange ideas and methods of making changes while...

... a delineation of the rationale for the template’s inception, literature review, conceptual composition, inherent challenges and potential applicability for enhancing rehabilitation care, outcomes and quality management. © MCB UP Limited 2002 Social responsibility Health care Improvement Quality...

...Sarah Fraser; Tim Wilson; Ken Burch; Mary‐Ann Osborne; Martin Knightley Improvements were delivered in the care of patients on anti‐coagulants through a collaborative improvement methodology within one primary care organisation. Although a key clinical governance priority, the project was conducted...

... The aims of the Conference were to help delegates discover how other organisations have used the EFQM excellence model to improve their performance and enable Conference participants to consider their first steps towards developing excellence in their own organisation. Sue Jackson, Head...

...D. Griffith; P. Diggory; V. Jones; A. Mehta The classic audit cycle has been applied to the prescribing practice to improve aspects of the quality of prescribing in the setting of a department of health care for older people in a district general hospital. Details the methods used both to increase...

...Inger Heiberg; Gro Sævil Helljesen; Johannes Kolnes Explains the journey that one particular hospital took to embrace change management through leadership and quality improvement programmes that were put into practice simultaneously. Details of the achievements of that hospital and the learning...

...). Specifically, the objectives of our study were: © MCB UP Limited 2002 Health care Improvement Community nursing As the result of continuing constraints on the health care system, home care is receiving increased attention as a cost‐effective way of providing services for people...

... and orthopaedics. Concludes with an insight into how care pathways have been used to improve hospital documentation, reduce duplication of information and provide a rich source of data for effective clinical audit. © MCB UP Limited 1995 BPR Health care Hospitals Improvement National Health Service...

...Kathy Richardson; Sally Moran Presents a review of the patient information literature used in the Taunton and Somerset NHS Trust. Describes the changes made to this literature in an attempt to improve the patient experience of the health care delivery. Highlights that appropriate, timely...

... Hospital during 1992‐93. This was instrumental in raising the proportion of patients seen within 30 minutes from under 50 per cent to over 80 per cent in 15 months. Points to the fact that statistical monitoring alone is not sufficient to deliver quality improvements. Suggests that only enlightened...

...Christopher Johns; Linda Summerbell Describes the clinical audit forum of anaesthetists in North Tees NHS Trust with particular reference to patients’ peri‐operative experience. Shows that a designated waiting room in theatre has improved the effectiveness and efficiency of the service provided...

...Hugh Koch; Jane Davies Outlines the introduction of total quality systems into all clinical services within a community‐based NHS Trust in the West Midlands. Provides practical details of each aspect of the quality‐planning process. Shows the commitment of clinicians to“managing quality improvement...

.... The results of this study are currently being incorporated into the clinic’s strategic planning process, specifically with respect to future resource allocation towards quality improvement projects. Furthermore, as total quality management (TQM) is a critical element in strategic planning[ 20 , 21 , 22 , 23...

...David M. Williams; Janet M. Williams Describes two years of effort by over 150 staff using Total Quality Management techniques which completely overhauled the running of a major acute hospital out‐patient department. The changes in performance were measured and resulted in a substantially improved...