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Journal Articles

Exploring product returns management risk and corresponding mitigation strategies

Christopher Faires, Haozhe Chen, Robert E. Overstreet, Patricia Daugherty
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2025) 36 (6): 1929–1955.
https://doi.org/10.1108/IJLM-07-2024-0429
Published: 03 November 2025
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Includes: Supplementary data
Journal Articles

Returns management employee development: antecedents and outcomes

Haozhe Chen, Stefan E. Genchev, Geoff Willis, Benjamin Griffis
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2019) 30 (4): 1016–1038.
https://doi.org/10.1108/IJLM-08-2018-0218
Published: 27 November 2019
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Journal Articles

Integrated post-disaster medical assistance team scheduling and relief supply distribution

Shengbin Wang, Feng Liu, Lian Lian, Yuan Hong, Haozhe Chen
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2018) 29 (4): 1279–1305.
https://doi.org/10.1108/IJLM-06-2017-0152
Published: 05 June 2018
View article titled, Integrated post-disaster medical assistance team scheduling and relief supply distribution
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Journal Articles

Measuring returns management orientation

Haozhe Chen, Kenneth Anselmi, Mauro Falasca, Yu Tian
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2017) 28 (2): 251–265.
https://doi.org/10.1108/IJLM-06-2015-0095
Published: 08 May 2017
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Journal Articles

Supply chain learning, integration, and flexibility performance: an empirical study in India

Geoff Willis, Stefan E. Genchev, Haozhe Chen
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2016) 27 (3): 755–769.
https://doi.org/10.1108/IJLM-03-2014-0042
Published: 14 November 2016
View article titled, Supply chain learning, integration, and flexibility performance: an empirical study in India
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Journal Articles

Machine scheduling with outsourcing : Coping with supply chain uncertainty with a second supplying source

Feng Liu, Jian-Jun Wang, Haozhe Chen, De-Li Yang
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2014) 25 (1): 133–159.
https://doi.org/10.1108/IJLM-12-2012-0142
Published: 06 May 2014
View article titled, Machine scheduling with outsourcing : Coping with supply chain uncertainty with a second supplying source
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Journal Articles

Organizational structure and logistics service innovation

Patricia J. Daugherty, Haozhe Chen, Bruce G. Ferrin
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2011) 22 (1): 26–51.
https://doi.org/10.1108/09574091111127543
Published: 24 May 2011
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Journal Articles

Measuring process orientation

Haozhe Chen, Yu Tian, Patricia J. Daugherty
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2009) 20 (2): 213–227.
https://doi.org/10.1108/09574090910981305
Published: 14 August 2009
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Journal Articles

Firm‐wide integration and firm performance

Haozhe Chen, Daniel D. Mattioda, Patricia J. Daugherty
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2007) 18 (1): 5–21.
https://doi.org/10.1108/09574090710748144
Published: 29 May 2007
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Journal Articles

Supply chain collaboration: what's happening?

Soonhong Min, Anthony S. Roath, Patricia J. Daugherty, Stefan E. Genchev, Haozhe Chen, Aaron D. Arndt, R. Glenn Richey
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2005) 16 (2): 237–256.
https://doi.org/10.1108/09574090510634539
Published: 01 December 2005
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