Issues

Operational excellence and quality improvement in Sweden

Guest editorial for the special section on “Operational Excellence and Quality Improvement in Sweden”

Peter Cronemyr; Anders Fundin
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Swedish quality: a historical perspective and reflections for the future

Bo Bergman; Bengt Klefsjö; Lars Sörqvist
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Important drivers for customer satisfaction – a Swedish crisis reflection

Jacob Hallencreutz; Johan Parmler; Love Westin
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Quality improvement development in Swedish healthcare and welfare services

Ann-Christine Andersson
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Paradoxical tensions during industry 4.0 integration within health care: managing tensions for quality improvement

Daan Kabel; Jason Martin; Mattias Elg
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Developing value-based leadership for sustainable quality development: a meta-analysis from a study of Lean manufacturing

Kristen Snyder; Pernilla Ingelsson; Ingela Bäckström
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From perception to practice: quality management in multinational company from a Swedish perspective

Promporn Wangwacharakul
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Pursuing sustained competitive advantage through the use of process management

Priscilla Huldt Navarro; Linnea Haag
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