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Keywords: Sense-making
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Journal Articles
International Journal of Managing Projects in Business (2023) 16 (8): 100–125.
Published: 30 May 2023
.... Findings This study identifies five imperative elements of crisis management for PBOs which include (1) sense-making (information gathering and crisis interpretation), (2) decision-making (accurate and timely decision), (3) response (reactive response), (4) outcome (success/failure) and (5) learning...
