Digitalization has a considerable effect on day-to-day human resources (HR) activities and HR information systems, and less focus has been placed toward the role of HR in digitalization. This study aims to investigate the literature on the applicability of a fast-emerging digitalization trend in modern organizations, especially in human resource management (HRM).
This study explores the profound impact of digitalization on modern organizations, particularly HRM, using an integrative review technique comprising framework-based review and bibliometric methodologies. The researchers reviewed 252 documents that focused on HR digitalization from 2011–2024.
This study shows how digitalization influences organizational performance, employee engagement, and business outcomes through a combination of mature literature exploration and the application of sophisticated bibliometric tools. The research also identified several hotspots behind the explosion of HR digitalization, such as remote work requirements, automation and artificial intelligence progress, data-centered approaches and transformations brought about by COVID-19 and beyond.
The authors’ perspectives on productivity, scholars and journals advocate for the global and multidisciplinary aspects of the issues under consideration. This highlights the changes that require new technological advances in HRM to meet challenges and take advantage of these opportunities.
