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Keywords: Emotional intelligence
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Journal Articles
Turning tension into triumph: the role of negative emotions and emotional intelligence in achieving desirable negotiation outcomes
Available to Purchase
International Journal of Organizational Analysis 1–18.
Published: 10 March 2026
... of emotional dynamics in negotiation by integrating emotions as social information ( EASI ) theory with emotional intelligence ( EI ). Design/methodology/approach Using a conceptual approach, the paper develops a theoretical model that explains the asymmetrical relationship between the focal negotiator’s...
Journal Articles
“Nobody wins unless everybody wins”. Leadership and the paradoxes of inclusion
Available to Purchase
International Journal of Organizational Analysis (2026) 34 (5): 1752–1762.
Published: 29 January 2026
...) the management of trade-off between the collective and the individual, and (2) balancing between emotional intelligence and pragmatism. Originality/value By using the leadership-as-practice ( LAP ) perspective in a domain traditionally dominated by conventional leadership theories, this study offers...
Journal Articles
The effect of emotional intelligence on job satisfaction: a study on Lebanese non-profit organizations
Open Access
International Journal of Organizational Analysis (2025) 33 (12): 228–241.
Published: 09 September 2025
...Mohamad Ali Abdallah Purpose This study aims to explore the relationship between emotional intelligence ( EI ) and job satisfaction among employees in Lebanese non-profit organizations. It aims to examine how EI dimensions affect job satisfaction in a sector facing significant external...
Journal Articles
Fostering faculty well-being: evidence on human resource practices for a psychologically healthy academia
Open AccessAnkaiah Batta, Shamshad Ahamed Shaik, Matteo Cristofaro, Malini Hanumantha Rao Daipule, Satyanarayana Parayitam
International Journal of Organizational Analysis (2025) 33 (12): 190–227.
Published: 18 August 2025
... (HPHRPs), psychological capital (PsyCap), artificial intelligence ( AI ), emotional intelligence, spiritual intelligence and perceived stress. Confirmatory factor analysis was conducted to establish construct validity, and moderated-mediation analyses were performed to test the hypothesized relationships...
Journal Articles
Organizational reflections of the relationship between artificial ıntelligence and emotional ıntelligence in the context of phenomenology and Cartesian dualism
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International Journal of Organizational Analysis (2025) 33 (10): 3878–3895.
Published: 24 February 2025
...Aslıhan Canbul Yaroğlu Purpose The purpose of this article is to deepen understanding of how emotional intelligence (EI) and artificial intelligence (AI) affect organizational behavior from a phenomenological perspective. Through philosophical lenses – particularly Descartes, Husserl and Merleau...
Journal Articles
A moderated mediation model of relationship between artificial intelligence awareness and withdrawal behaviors
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International Journal of Organizational Analysis (2025) 33 (10): 3722–3746.
Published: 14 February 2025
... as the moderating role of emotional intelligence. Design/methodology/approach Data were collected through a self-administered questionnaire from six fields with the highest level of AI application with a sample of 1,129 Vietnamese enterprises employees. Data were analyzed using SmartPLS, a bootstrapping...
Journal Articles
Unveiling the role of emotional intelligence as a mediator between digital leadership and employee cynicism: a study in the private higher educational institutes
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International Journal of Organizational Analysis (2025) 33 (5): 1180–1202.
Published: 12 June 2024
...) and emotional intelligence (EI). In addition, the moderating impact of EI on the association between DL and EMPC is examined in this study. Design/methodology/approach The researchers have used a quantitative approach based on cross-sectional data technique. This study examines the effects of DL...
Journal Articles
The role of emotional intelligence in effective corporate social responsibility leadership
Open Access
International Journal of Organizational Analysis (2023) 31 (8): 75–91.
Published: 13 June 2023
...Muhammad Junaid Ahsan The purpose of this paper is to reviews some of the learnings, challenges and solutions suggested by the article author regarding the role of implementing emotional intelligence by corporate social responsible (CSR) leaders and offers ideas for future research. The aim...
Journal Articles
Effect of personality styles on positive and negative innovation: the mediating role of emotional intelligence and abusive supervision using the structured equation model
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International Journal of Organizational Analysis (2024) 32 (4): 624–644.
Published: 16 May 2023
... examines the mediating role of emotional intelligence and abusive supervision and the interactive role of emotional exhaustion in understanding the relationship between positive and negative personality patterns and positive and negative innovation. Design/methodology/approach To test the hypotheses...
Journal Articles
The requisite role of emotional intelligence in customer service in the retail banking sector
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International Journal of Organizational Analysis (2023) 31 (7): 3315–3347.
Published: 13 October 2022
... 08 2022 04 09 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only This study aims to descriptively identify and refine the role of emotional intelligence (EI) in the retail banking employee–customer contact context, and prescriptively...
Journal Articles
Impact of leadership practices on manager’s pathways to goal attainment: the mediating effect of emotional intelligence
Available to PurchaseJulio César Acosta-Prado, Rodrigo Arturo Zárate-Torres, Arnold Alejandro Tafur-Mendoza, Ricardo Prada-Ospina, Claudia Fabiola Rey Sarmiento
International Journal of Organizational Analysis (2023) 31 (7): 2889–2902.
Published: 29 June 2022
... Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only While the relationship between some leadership styles and emotional intelligence has been studied, leadership practices and emotional intelligence have not been studied for an understanding of how both variables enable...
Journal Articles
Securing jobs with individual trait and organisational support?
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International Journal of Organizational Analysis (2023) 31 (6): 2707–2728.
Published: 02 June 2022
...Susan Zeidan; Catherine Prentice; Mai Nguyen Purpose In view of the COVID-19 pandemic’s impact on organisations and employees, this study aims to investigate a reverse relationship between role conflict, burnout and job insecurity, and proposed emotional intelligence (EI) and organisational...
Journal Articles
Disaggregating emotional intelligence: building job satisfaction through emotional abilities
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International Journal of Organizational Analysis (2023) 31 (3): 569–586.
Published: 03 August 2021
... organizations creates an atmosphere ripe for emotions. This ebb and flow of emotions need to be managed to facilitate positive outcomes such as job satisfaction. This paper aims to provide evidence that emotional intelligence directly impacts one’s satisfaction at work. This paper attempts to go beyond...
Journal Articles
Trait emotional intelligence and job performance evaluations: evidence from self, manager, team and peer ratings
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International Journal of Organizational Analysis (2021) 29 (5): 1156–1171.
Published: 12 July 2021
...Adrian Furnham; Luke Treglown; Daria Topic Purpose The study aims to look at whether trait emotional intelligence (EI) was related to the job performance level of a manager, their immediate team and their peers. Design/methodology/approach This study looked at the relationship between trait EI...
Journal Articles
Organizational resilience and employee performance in COVID-19 pandemic: the mediating effect of emotional intelligence
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International Journal of Organizational Analysis (2022) 30 (1): 130–155.
Published: 26 June 2021
... on the OReg and EP relationship for the first time in HEIs in India. Crisis management Emotional intelligence Organizational resilience Employee performance Adaptability The explosion of the deadly coronavirus (COVID-19) has led to an unprecedented crisis lately, which has adversely...
Journal Articles
Does workplace spirituality lead to raising employee performance? The role of citizenship behavior and emotional intelligence
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International Journal of Organizational Analysis (2022) 30 (6): 1309–1334.
Published: 01 March 2021
...’ spiritual and/or mental wellness but well-maintain the output. This paper also shines light on the mediating role of organizational citizenship behavior and the moderating nature of employee’s emotional intelligence. Design/methodology/approach The study was conducted with a cross-sectional descriptive...
Journal Articles
Correlates of burnout among Indian primary school teachers
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International Journal of Organizational Analysis (2022) 30 (2): 589–605.
Published: 15 February 2021
... thereby helping in designing appropriate interventions thereof. This study additionally rationalizes the unexplored association of burnout with pro-social behavior among educators. India Teachers Burnout Emotional intelligence Job demands General job demands Emotional job demands Pro-social...
Journal Articles
The effects of emotional intelligence and organizational justice on job satisfaction, caring climate, and criminal investigation officers’ performance
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International Journal of Organizational Analysis (2020) 28 (5): 1113–1130.
Published: 17 June 2020
...Nurdin Sembiring; Umar Nimran; Endang Siti Astuti; Hamidah Nayati Utami This study aims to examine the effects of emotional intelligence and organizational justice on job satisfaction and caring climate and its impacts on Criminal Investigation officers’ performance. The population...
Journal Articles
RETRACTED: Workplace bullying and job burnout: A moderated mediation model of emotional intelligence and hardiness
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International Journal of Organizational Analysis (2020) 28 (1): 183–204.
Published: 19 September 2019
...Shalini Srivastava; Banasree Dey Purpose The purpose of this paper is to assess the influence of workplace bullying on job burnout of employees and investigate the mediating role of hardiness in the relationship and the extent to which the mediation is moderated by emotional intelligence...
Journal Articles
Emotional intelligence and conflict management styles
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International Journal of Organizational Analysis (2019) 27 (3): 458–470.
Published: 08 January 2019
... moderate their EI according to the party they are interacting with. The objective of this paper is to stimulate further debate on the matter, thereby improving the understanding of EI moderation. China Multilevel analysis Emotional intelligence Conflict management Conflicts result from...
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