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Purpose

The study aims to deliver a decision support system for business leaders to estimate the potential for effective technological adoption of the blockchain (TAB) with a machine learning approach.

Design/methodology/approach

This study uses a Bayesian network examination to develop an extrapolative system of decision support, highlighting the influential determinants that managers can employ to predict the TAB possibilities in their companies. Data were gathered from 167 SMEs in the largest industrial sectors in Palestine.

Findings

The results reveal perceived benefit and ease of use as the most influential determinants of the TAB.

Originality/value

This research is an initial effort to examine factors influencing TAB in the perspective of SMEs in Palestine using machine learning algorithms.

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