Issues

Special Issue: The impact of performance measurement on performance. Guest Editors: Mike Bourne, Steven Melnyk, Norman Faull

The impact of performance measurement in the voluntary sector: Identification of contextual and processual factors

Claire Moxham; Ruth Boaden
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Towards a definition of a business performance measurement system

Monica Franco‐Santos; Mike Kennerley; Pietro Micheli; Veronica Martinez; Steve Mason; Bernard Marr; Dina Gray; Andrew Neely
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Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs

Patrizia Garengo; Umit Bititci
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The impact of performance management on customers' expected logistics performance

Helena Forslund
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The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand

Richard Greatbanks; David Tapp
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Using SPC to measure a national supermarket chain's suppliers' performance

Chris Morgan; Adam Dewhurst
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Guest editorial

The impact of performance measurement on performance

Mike Bourne; Steven Melnyk; Norman Faull
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