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Keywords: Alignment
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Journal Articles
The role of performance measurement in aligning operations with strategy: sustaining cognitive processes of internal alignment
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International Journal of Operations & Production Management (2021) 41 (12): 1879–1907.
Published: 29 October 2021
...Andrea Bellisario; Andrey Pavlov; Martijn Pieter van der Steen Andrey Pavlov can be contacted at: andrey.pavlov@cranfield.ac.uk The notion of alignment plays a central role in the research investigating the role of PM in strategy implementation (McAdam et al., 2017...
Journal Articles
Impact of buyer-supplier TMT misalignment on environmental performance
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International Journal of Operations & Production Management (2020) 40 (11): 1695–1721.
Published: 02 November 2020
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only When there is alignment and understanding, it is much easier to navigate forward together, moving in and out of agreement. ― Karen Kimsey-House , Co-Active Leadership: Five Ways to Lead The level of behavioral...
Journal Articles
Me, myself and I: Non-collaborative customer behavior in service outsourcing – the key role of outcome orientation and outcome attributability
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International Journal of Operations & Production Management (2018) 38 (7): 1519–1539.
Published: 23 May 2018
... the effectiveness of outcome-oriented contracts to align the goals and incentives of the customer and service provider, and leads to service provider opportunism. Design/methodology/approach Nine hypotheses are developed regarding customer behavior and the reaction of the service provider...
Journal Articles
International Journal of Operations & Production Management (2018) 38 (11): 2214–2244.
Published: 20 February 2018
... elaboration of volatility, uncertainty, complexity and ambiguity in the business environment, which are identified as barriers to effective PMM. A review of decision theory and PMM literature establishes the Cynefin framework as the basis for extending the performance alignment matrix. Case research...
Journal Articles
Service fitness ladders: improving business performance in low cost and differentiated markets
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International Journal of Operations & Production Management (2017) 37 (10): 1266–1303.
Published: 02 October 2017
... a range of low cost and differentiated services to understand how changes in internal strategic fit impacted business performance over a 7 year period. The findings suggest aligning systems with market needs does not improve performance. Instead, firms serving low cost markets should first focus...
Journal Articles
Best-value supply chains and firms’ competitive performance: empirical studies of their linkage
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International Journal of Operations & Production Management (2015) 35 (12): 1688–1709.
Published: 07 December 2015
...Xun Li; Qun Wu; Clyde W. Holsapple Purpose – Best-value supply chains characterized by agility, adaptability, and alignment, have become a crucial strategic means for firms to create and sustain competitive advantage in today’s turbulent environment. The purpose of this paper is to investigate...
Journal Articles
The role of performance measurement models in multi level alignment: An exploratory case analysis in the utilities sector
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International Journal of Operations & Production Management (2014) 34 (9): 1153–1183.
Published: 26 August 2014
..., enterprise-wide changes on an increasingly frequent basis which in turn has led to problems with alignment. Misalignment can occur at many levels and can result in misused resources, loss of competitiveness, excessive cycle times, higher costs and loss of agility. The purpose of this paper is twofold. Given...
Journal Articles
Defining and measuring alignment in performance management
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International Journal of Operations & Production Management (2011) 31 (10): 1089–1114.
Published: 20 September 2011
...John D. Hanson; Steven A. Melnyk; Roger A. Calantone Purpose The purpose of this paper is to develop an operational definition of alignment within the context of a performance measurement and management system in order to create a measurement model that can be used in survey‐based research...
Journal Articles
Designing, implementing and updating performance measurement systems
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International Journal of Operations & Production Management (2000) 20 (7): 754–771.
Published: 01 July 2000
... of a performance measurement system and uses this framework to interpret three longitudinal case studies. The paper concludes that specific processes are required to continuously align the performance measurement system with strategy. When these processes are combined with a well defined model of strategic success...
Journal Articles
Knowledge and Material Flow in Future Industrial Networks
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International Journal of Operations & Production Management (1992) 12 (7-8): 10–23.
Published: 01 July 1992
... sources. © MCB UP Limited 1992 Alignment Motor industry Manufacturing strategy Network organizations Product development Production management Technology IJOPM 12,7/8 10 Knowledge and Material Flow in Future Industrial Networks Christer Karlsson European Institute for Advanced Studies...
