... previously established measurement models on ambidexterity, this research proposes an alternative measurement model to analyze how ambidexterity can enhance organizational agility and, indirectly, performance, taking into consideration the moderating effect of environmental competitiveness. Design...

...). Thus, if the mixed results are rooted in the dynamics of the two paradoxes, what are the theoretical components that explain and resolve differences between the individual studies? How to translate between the different concepts and firm characteristics, and measure more consistently? These questions...

...Umit S. Bititci; Kepa Mendibil; Veronica Martinez; Pavel Albores Purpose The purpose of this research paper is to demonstrate how existing performance measurement may be adopted to measure and manage performance in extended enterprises. Design/methodology/approach The paper reviews...

.... The characteristics were analysed and grouped using open, intuitive and selective coding. Findings The research identified six generic criteria that make a difference to business relationships. Managers recognised the need to go beyond traditional measures when characterising and measuring business relationships...

...Santanu Roy; P.S. Nagpaul; Pratap K.J. Mohapatra Research and development (R&D) effectiveness has traditionally been measured in quantitative terms using measures such as the number of published papers (in journals, conference proceedings, etc.); patents; technologies successfully transferred...

... on our classification scheme, we also provide a new interpretation of OEE by categorizing the losses, and we attempt to enhance CUBES by allowing for simultaneous comparisons of multiple equipment at multiple performance measures. As the product life cycle shortens, (see equation 2) the time...

...Oya Icmeli Tukel; Walter O. Rom In this article, we report on an empirical study conducted in the USA to determine the performance measures project managers commonly use to evaluate the success of their projects. Specifically, we identify project managers’ orientations toward using internal...

...Zahirul Hoque; Haim Falk This paper reports the results of an empirical study that explores how industry characteristics are associated with the design of productivity measurement systems. The responses of 114 chief executives, drawn from a wide range of New Zealand‐based manufacturing companies...

... (Dumond, 1995). Additionally, measures of employee satisfaction and effectiveness of the training should be used continuously to improve and focus the training. © MCB UP Limited 2000 Value Theory Customer satisfaction Measurement It is recognized that to be successful in business, we...

...Tapani Taskinen; Riitta Smeds In this paper, a preliminary framework for the assessment of change management is developed, based on recent research and case interviews at three consulting companies. The framework distinguishes between efficiency and effectiveness measurements on change management...

... version. The literature describes various instruments used to assess CI and related practices. Some of these are survey tools aimed at measuring the prevalence and of CI programmes or quality practices across a large population of companies (Boer et al., 1999; Kearney, 1992; Redman et...

...Lilach Nachum Existing measures of productivity were designed to measure productivity in industries in which both input and output are tangible standardised quantities. They are inadequate for productivity measurement of professional services, where intangible and specialised factors of production...

...Andy Neely; Huw Richards; John Mills; Ken Platts; Mike Bourne Describes the development and testing of a framework which can assist in the process of designing performance measures. Grounds the framework in the relevant literature and explains how it was developed and tested through a series...

...Peter L. Primrose Although there is a vast body of literature that attempts to define production flexibility, managers are still unable to measure the flexibility they require. However, managers currently are investing in flexible manufacturing systems (FMSs) and planning their manufacturing...

...G. Frizelle; E. Woodcock One of the difficulties in developing a coherent operational strategy is to know how the various elements of a manufacturing system interact and to assess the relevant importance of each. Looks at the manufacturing systems and how complex they are. A measure which...

...D.P. van Donk; J. de Vries; H. van de Water There is much that is unsatisfactory in the way in which the production function is viewed and described in the literature. This article defines four dimensions along which aspects of the production function can be measured. The dimensions are elaborated...

...Thomas J. Fisher The measurement of productivity has been a problem area for many years because of the difficulties inherent in precisely defining and quantifying all the outputs and inputs which constitute the productivity equation. A productivity measurement technique is presented which focuses...

...John Bicheno Here productivity is discussed with special reference to its measurement, especially partial as opposed to total. Partial productivity measurement in turn involves productivity accounting and the use of grids to evaluate operations without overly detailed quantification. Its use...

...Pradip K. Ray; S. Sahu Critical analysis of previously developed white‐collar productivity management techniques focuses on the existing shortcomings of several measurement and evaluation methodologies of white‐collar personnel and functions. An analytical method of defining and measuring various...