Keywords: Modularity
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Journal Articles
Journal Articles
International Journal of Operations & Production Management (2021) 41 (5): 574–597.
Published: 10 May 2021
... the provider and the customer has implications for the management of both-and efficiency and flexibility in the provision of advanced services. Second, a process model is provided to describe modularity in the delivery of advanced services, the tensions between efficiency and flexibility, and how boundary...
Journal Articles
Journal Articles
International Journal of Operations & Production Management (2019) 39 (5): 630–657.
Published: 05 August 2019
.../licences/by/4.0/legalcode More specifically, the study operationalizes this main question in the case context of the servitizing original equipment manufacturers (OEM), Kone, through three sub-questions: RQ1a. What activities are identified as prerequisites for the reaching the modular...
Journal Articles
International Journal of Operations & Production Management (2017) 37 (6): 686–702.
Published: 05 June 2017
...Saara A. Brax; Anu Bask; Juliana Hsuan; Chris Voss Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose...
Journal Articles
International Journal of Operations & Production Management (2017) 37 (6): 771–790.
Published: 05 June 2017
... The purpose of this paper is to examine how modularity manifests in the design of services. The study brings new insights on the organization of service firms by empirically exploring and theoretically advancing the intersection of modularity and service design. The paper compares two companies...
Journal Articles
International Journal of Operations & Production Management (2017) 37 (6): 703–747.
Published: 05 June 2017
... of this paper is to review and analyze the modularity literature to identify the established and emerging perspectives. A systematic literature search and review was conducted through the use of bibliometrics and network analysis. The analysis identified structure within the literature, which revealed...
Journal Articles
Journal Articles
International Journal of Operations & Production Management (2016) 36 (3): 308–331.
Published: 07 March 2016
...Monique Eissens-van der Laan; Manda Broekhuis; Marjolein van Offenbeek; Kees Ahaus Purpose – Applying “modularity” principles in services is gaining in popularity. The purpose of this paper is to enrich existing service modularity theory and practice by exploring how services are being decomposed...
Journal Articles
International Journal of Operations & Production Management (2015) 35 (6): 866–894.
Published: 01 June 2015
...,” as a service interface which may support front office customization capabilities while protecting the back office from disruption. The authors posit that it may facilitate MC by enabling product/service and organizational modularity. Design/methodology/approach – The research is based on a single case...
Journal Articles
International Journal of Operations & Production Management (2015) 35 (6): 925–945.
Published: 01 June 2015
...Mervi Vähätalo; Tomi Juhani Kallio Purpose – The purpose of this paper is to analyse the way in which the factors influencing a transformation towards or away from modularity, according to general modular systems theory, appear in the context of health services, and the extent to which...
Journal Articles

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