... Source(s): Authors’ own work Mahour Parast can be contacted at: mahour.parast@asu.edu © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Operational efficiency Service quality Operations strategy Strategic orientation Profitability...

... rights only Charity operations Paradox theory Social impact Operations strategy People donate to charities with the aim of improving society. For instance, in 2021 in the United States alone, charitable donations reached a record-high US$484 billion despite the ongoing pandemic (National...

... have attempted to highlight their limited knowledge of capability development. In addition, the authors offer several opportunities to rethink their existing models. Operations strategy Competitive priorities Operational capabilities Through the authors' exchange with executives...

... achieve great financial and non-financial impacts. Sustainability Business strategy Operations strategy Retail sector Supply chain management Reverse logistics In the current economic climate, many retailers are struggling to survive. Product returns are one of the major factors...

.... To narrow this gap, the purpose of this paper is to investigate cloud-based firms from an operations strategy perspective. Design/methodology/approach A two-phase multi-method approach was adopted. In the first phase, content analysis of 27 reports from cloud-based firms was conducted, aided by text...

... to the manufacturing enterprise and allows different OMS designs to be evaluated so that organizational learning may be enacted to support performance improvement. Performance measurement Operations strategy Flow High-value manufacturing Case study Modern operations management (OM) discourse...

...Camila Lee Park; Ely Laureano Paiva Purpose The purpose of this paper is to analyze the extent to which different patterns of cross-functional integration and the operations strategy (OS) process may be explained by national cultures differences. Design/methodology/approach Perceptual survey...

..., ownership structures, and the moderating effect of TQM commitment. Operations strategy Theory of planned behaviour Global operations management TQM Quality management Emerging markets Ownership structure Global certification Certification is “a process in which a central institutional...

... of leading research studies on operations strategy in manufacturing (e.g. Hayes and Wheelwright, 1984), general operations (Hayes and Upton, 1998), and service operations (Chase and Hayes, 1991) based predominantly on large USA manufacturing companies. Hayes et al.’s contribution model has since...

... about how internal fit impacts business performance for low cost and differentiated services. Service Alignment Operations strategy Operational performance Case study Strategic fit (often referred to as fit) concerns aligning an organisation’s overall objectives and strategy (external...

... Operations strategy Case study Nature Science Foundation of China 71172132 Although there have been many discussions on the status and development of original equipment manufacturers (OEMs), theory on how they survive is minimal. Little is known about how OEMs survive and upgrade...

... that this definition of ETO is incomprehensive because the spectrum of ETO encompasses a broader variety with regards to volume and degree of order-specific engineering. Operations strategy Classification Empirical Case study Engineer-to-order Mass customization Results from our analyses suggest three...

... with operations (Luo, 2002). © Emerald Group Publishing Limited 2016 Operations strategy Global operations management Empirical Globalization Supply chain management The Chinese market is viewed as a great business opportunity because of its rapid expansion (Lum and Nanto, 2004). From...

...Jorge Andrés Vivares-Vergara; William Ariel Sarache-Castro; Julia Clemencia Naranjo-Valencia Purpose – Human resource management (HRM) is considered an important issue in operations strategy (OS). Furthermore, OS effectiveness depends on performance in competitive priorities (CP). However, little...

... of the business (Lazim and Ramayah, 2010). The alignment of business strategy and operations strategy can determine the success of the organizational performance (Shavarini et al., 2013). Effectiveness of performance measurement systems is associated with top management support (Tung et al...

... advantages, as noted previously. © Emerald Group Publishing Limited 2015 Environmental management Operations strategy Most studies on the antecedents of ECOs in transitioning economies have focussed on Asia and South America, but identifying ECOs antecedents in European transitioning...

...@eng.cam.ac.uk © Emerald Group Publishing Limited 2015 Service Organizational change Servitization Operations strategy In the manufacturing world, services are in vogue. As markets demand greater customization and faster innovation, academic, and management literatures alike suggest...

...Alceu Gomes Alves Filho; Edemilson Nogueira; Paulo Eduardo Gomes Bento Purpose – The purpose of this paper is to identify and analyze the operations strategies (OSs) adopted by six of the all seven automobile engine manufacturers in action in Brazil during the years of 2005 and 2006. Design...

... Operations strategy Manufacturing flexibility Transaction cost economics When deciding to outsource parts of their manufacturing operations, companies ideally consider the implications for their competitive priorities (Gray et al., 2009a). In view of the generally accepted five competitive...

... strategy literature by grounding a practical construct in the theoretical literature and demonstrating its importance. © Emerald Group Publishing Limited 2014 Operations strategy Absorptive capacity Supply chain integration Anticipation of new technologies Why do investments...