This article provides a case study on the transformation programme undertaken by St Mary's NHS Trust on St Mary's Hospital. This programme developed a multidisciplinary leadership community and performance coaching culture to unlock staff potential under difficult operating constraints. Leaders from a range of multi‐professional groups were developed as coaches to support the transformation programme of St Mary's Hospital.In partnership with performance development consultancy Lane4, action learning groups and 360 degree feedback were used to create a more open culture where people felt they could air their opinions and suggest operational solutions. This caused a positive ripple effect throughout the hospital. Return on investment was demonstrated by cost savings and efficiency improvements, ultimately leading to better patient care.
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1 July 2007
This article was originally published in
International Journal of Leadership in Public Services
Review Article|
July 01 2007
Developing Leadership Talent: Transforming St Mary's Hospital
Liz Campbell
Liz Campbell
Lane4 Management Group
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Publisher: Emerald Publishing
Online ISSN: 2042-8642
Print ISSN: 1754-8187
© Emerald Group Publishing Limited
2007
International Journal of Leadership in Public Services (2007) 3 (2): 56–59.
Citation
Campbell L (2007), "Developing Leadership Talent: Transforming St Mary's Hospital". International Journal of Leadership in Public Services, Vol. 3 No. 2 pp. 56–59, doi: https://doi.org/10.1108/17479886200700014
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