... commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence . Quality management Systematic literature review Operational performance Total quality management...

... model examining how Green Entrepreneurship Orientation (GEO) influences Supply Chain Learning (SCL), with a focus on the mediating role of Total Quality Management (TQM). By uncovering this mediation, the research highlights how TQM functions as a critical mechanism linking proactive green...

...Shweta Bajaj; Ruchi Garg; Monika Sethi Purpose Due to its impact on business performance total quality management (TQM) has gained a lot of importance by businessmen, managers, practitioners, and research scholars over the last 20 years. Therefore, the purpose of this paper is to critically assess...

...Gholamhossein Mehralian; Jamal A. Nazari; Golnaz Nooriparto; Hamid Reza Rasekh Purpose The purpose of this paper is to examine the relationship between the implementation of total quality management (TQM) and organizational performance, using the balanced scorecard (BSC) approach. Design...

... and the Middle East region. Nasser Habtoor can be contacted at: habtoornasser@yahoo.com © Emerald Group Publishing Limited 2016 Total quality management Human resource management Organizational performance Human factors in quality management play a central role in the implementation...

...Alok Kumar Singh; Sushil Purpose The purpose of this paper is to identify and analyze the interactions among different enablers of total quality management (TQM) and its outcome variables in service sector specific to Indian domestic airline industry. No study has been done regarding...

...Mandeep Kaur; Kanwarpreet Singh; Inderpreet Singh Ahuja Purpose The purpose of this paper is to evaluate the contributions of synergic implementation of total quality management (TQM) and total productive maintenance (TPM) paradigms towards improving business performance in the Indian...

... performance in the automotive industry in a newly industrialized country such as Thailand. It can be used in further research on the new concept of supply chain quality management. © Emerald Group Publishing Limited 2012 Employees involvement Partnership Total quality management Supply chain...

...Faisal Talib; Zillur Rahman; M.N. Qureshi Purpose The purpose of this paper is to present a set of total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review and to identify the relationships among them by comparing the identified TQM and SCM...

...Evangelos L. Psomas; Christos V. Fotopoulos Purpose The paper seeks to focus on the concept of total quality management (TQM) in a specific sector: the food sector. The purpose of this paper is to factorize the TQM concept by analyzing the TQM practices implemented and the results achieved from...

... contribution. © Emerald Group Publishing Limited 2009 Total quality management Critical success factors Small to medium‐sized enterprises Business performance Organizational performance Qatar With the rapid globalization of the Qatari economy, manufacturing firms are faced...

... with both the Six Sigma and Total Quality Management (TQM) topics. Findings The findings of the panel discussion were quite stimulating in the sense that the paper demystifies the myth that Six Sigma is an old wine in a new bottle or that it is another hot topic or flavour of the month. The author...

... and maintenance at Aserpal). © Emerald Group Publishing Limited 2008 Maintenance Productive maintenance Total quality management The new needs that the market places on companies are seen in the productive sphere as improvements in standards for quality, cost and service. Appropriate...

...W.G. Lewis; K.F. Pun; T.R.M. Lalla Purpose This paper aims to rank the emphasis placed on critical factors and quality management principles that determine the success of total quality management (TQM) as it applies to quality management system implementation in small and medium‐sized enterprises...

... for developing a pilot framework for performance management, involving both employees in the case organization and researchers. The research is based on theoretical contributions within performance management, total quality management, and trend analysis. Findings A generic holistic performance management...

... found in industry but not adequately researched. © Emerald Group Publishing Limited 2005 Quality management techniques Total quality management Productive maintenance Company performance Manufacturing industries India Companies around the world have realized the necessity...

... process developing local ownership and relevance, and building on the combined operational insight of the organisation. © Emerald Group Publishing Limited 2004 Total quality management International standards Quality programmes Performance management Strategic planning Balanced...

...‐centered philosophies, with the answer to such pressures being in “delighting the customer”, which is the rule for survival in the long run. “Delighting the customer”, is one of the core elements of total quality management (TQM), which emphasizes the service relationship between an organization...

...Sangeeta Sahney; D.K. Banwet; S. Karunes Educational institutions like other organizations are realizing the significance of customer‐centered philosophies and are turning to approaches such as total quality management to help manage their businesses. This paper starts with the background theory...

...V.K. Khanna; Prem Vat; Ravi Shankar; B.S. Sahay; Ashwini Gautam Despite total quality management (TQM) playing an important role in the survival and growth of the Indian automobile sector, India is still a player of little consequence in the global automobile production market. The paper identifies...