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States that it appears that all civil service reform programmes in developing countries are predicated on the idea of cost savings which is an acid test of project success. Notes that yet a wider notion of reform is also prevalent, concerning governance, which involves the ability of citizens to influence government’s provision of infrastructure and services. As if to give credence to the importance of service provision, the concept of institutional economics has come to the fore. This requires an explicit quantification of the range of public goods and services being generated by the institutions being reformed. All three perspectives are underpinned by the institutional development model. This focuses in range from value and sustainability to exploration and functional analysis, as an organizational starting point. Suggests that the institutional development base is the normative anchor for all substantive interventions in government reform.

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