The purpose of this paper is to provide methodological guidelines and examples of how social network analysis (SNA) can be used in public management network research. SNA describes network structures formed by the patterns of relationships between different actors. Exchange relationships between government, market and society, which conceptualize public sector policies and goals, can be analyzed as a means to highlight underlying governance structures, coordination and management mechanisms, organizational capabilities and strategies of government activities.
Drawing from key aspects and concepts of network management, structuring, and modes of governance, research strategies are presented for the analysis of public networks through an illustrative study of relational patterns between providers and receivers of training in the public sector.
SNA highlights prevalent modes of organizing – bureaucratic, market or collaborative (networked) – key actors, roles and strategies that influence network structure, and collective and individual results. Network data can provide information on the relationship between context, organizations' roles and characteristics, and the effectiveness of public policies.
Information regarding patterns of exchange relationships such as services, resources, influence, knowledge and personnel, are relevant for policymaking processes and may subsidize new approaches and policy instruments that seek to optimize, develop and prescribe structural arrangements for better coordination and effective provision of public services.
The paper advances current literature by presenting a general methodological approach to large interorganizational networks, useful for the consistent theoretical development of governance network theory in the public administration field.
