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Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing

Christine S. Williams, Mark N.K. Saunders, Roy V.W. Staughton

International Journal of Public Sector Management (1999) 12 (4): 366–380.

https://doi.org/10.1108/09513559910282858

Published: 01 July 1999

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