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Keywords: Public service delivery
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Journal Articles
Collaborative networks for migrant support: a case study on the role of civil society organization in marginalized urban contexts
Available to Purchase
International Journal of Public Sector Management 1–17.
Published: 20 January 2026
... 09 2025 17 12 2025 19 12 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Collaboration Network Migration Public service delivery Mixed method Civil society organizations Migration has long been a defining feature...
Journal Articles
With or without you? The role of civil society in conflict management through co-creation
Available to Purchase
International Journal of Public Sector Management 1–17.
Published: 12 December 2025
... management Co-creation Collaborative governance Public service delivery Governments are increasingly faced with societal conflicts (Yuan et al., 2023). When ignored or improperly managed, these conflicts can erode public trust and public governance legitimacy (Rossi and Tuurnas, 2021...
Journal Articles
International Journal of Public Sector Management (2025) 38 (3): 332–349.
Published: 02 September 2024
... and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Public service delivery Experimental research Behavioral public administration Public managers Additionally, most evidence is from the US or other big or middle-sized OECD...
Journal Articles
Citizen satisfaction with arm's length bodies in local government: expert insights on policy and practice
Available to Purchase
International Journal of Public Sector Management (2024) 37 (6): 748–767.
Published: 05 July 2024
... due to decentralization and outsourcing. Findings Our study uncovers limited real-world applications of CS in evaluating public service delivery by ALBs. Expert interviews reveal insights into factors potentially influencing CS use, such as the level of autonomy of local governments, state...
Journal Articles
Barriers to social impact bond implementation: a review of evidence from the UK and US
Available to Purchase
International Journal of Public Sector Management (2023) 36 (6-7): 512–529.
Published: 04 September 2023
...@cbs.dk 31 05 2022 28 09 2022 29 05 2023 08 07 2023 16 07 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Public sector reform Public service delivery Policy implementation Public sector performance Pay...
