... Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Collaboration Network Migration Public service delivery Mixed method Civil society organizations Despite migration’s historical continuity, European governments appeared largely unprepared...

... management Co-creation Collaborative governance Public service delivery Governments are increasingly faced with societal conflicts (Yuan et al., 2023). When ignored or improperly managed, these conflicts can erode public trust and public governance legitimacy (Rossi and Tuurnas, 2021...

.... For instance, seeking basic services such as medical treatment without a common language with the medical professionals can make the citizen feel uncertain about being understood, and in the worst case result in an incorrect diagnosis. Public service delivery Experimental research Behavioral public...

... due to decentralization and outsourcing. Findings Our study uncovers limited real-world applications of CS in evaluating public service delivery by ALBs. Expert interviews reveal insights into factors potentially influencing CS use, such as the level of autonomy of local governments, state...

... service delivery Policy implementation Public sector performance Pay for performance The social impact bond (SIB) has, since its origin in 2010, spread into numerous countries worldwide and raised much attention among both scholars and practitioners [1] . A SIB is a type of public policy...