What is quality in the Napoleonic model of higher education? The perception of the deans of French public universities

Arnaud Eve is a Ph.D. in Management Science. He is an Associate Professor at Institute of Business Administration of University of Rouen Normandy (France), in Management Control and a researcher at NIMEC research laboratory (Normandy Innovation Management Enterprise Consumption). He mainly teaches Management Control, whose management Control and Quality Management. He works on control of organizations by management standards, and specially by quality management standard ISO 9001. He published several papers about the topic.

Anne Maurand-Valet is a researcher and a lecturer at Avignon University. She is head of the Business and Marketing Department at Avignon. The subject of her PhD research was management tools, in particular the ISO 9001 standard. She was interested in the role of mediator played by the quality manager in the acceptance and the perpetuation of the ISO 9001 standard in the organization. Following the analyses carried out, she developed a reflection on the approach in terms of process in organizations and its consequences, but also a more methodological reflection on the criteria of distinction between quantitative and qualitative methods.

Yue Cai Hillon is a Professor of Management at Western Carolina University. She holds a Ph.D. in Strategy from New Mexico State University and has advanced training in management consulting, practical experience that helps her students learn strategic decision-making as a skill-based process. All of her courses are built around value-added projects with regional businesses and non-profit organizations, learning that offers students highly relevant career preparation while contributing to regional economic and community development efforts.

Mark E. Hillon holds a Ph.D. in Strategy from New Mexico State University and a Ph.D. in Management Science from ISEOR/Jean Moulin University, a co-tutelle supervised by David M. Boje and Henri Savall. He is a critical management scholar-consultant.