Earlycite

Research Article August 5 2026
Why total quality management fail in Lebanon: an auditor's investigation
Mohamad Ali Abdallah; Sondoss Ghassani; Ali Hassan Ayoub
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-08-2024-0293
View articletitled, Why total quality management fail in Lebanon: an auditor's investigation
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Research Article July 30 2026
A Predicate–Assertion Generalized Stochastic Petri Net (PA-GSPN) library for reliability modeling of dynamic gates: application to industrial case studies
Aya Boumendjel; Fares Innal; Mohyiddine Hamaidia; Yiliu Liu
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-11-2025-0415
View articletitled, A Predicate–Assertion Generalized Stochastic Petri Net (PA-GSPN) library for reliability modeling of dynamic gates: application to industrial case studies
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Research Article July 27 2026
Lean Service 5.0 in credit decision-making: driving digital transformation and operational efficiency in the banking sector
Andrei Bonamigo; Enzo de Almeida Santana Rocha; Arielle da Silva Barbosa; Steffan Macali Werner
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-12-2024-0431
View articletitled, Lean Service 5.0 in credit decision-making: driving digital transformation and operational efficiency in the banking sector
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Research Article July 24 2026
Empowering the voice of individual consumers in the era of digitalisation and Quality 4.0
Neeraj Yadav; Peter Madzík; Arash Shahin; Dominik Zimon
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-12-2024-0461
View articletitled, Empowering the voice of individual consumers in the era of digitalisation and Quality 4.0
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Case Report July 23 2026
Why improvements fail in the public sector – management models as barrier or enabler for improvements
Daniel Gyllenhammar; Henrik Eriksson; Patrik Alexandersson
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-05-2025-0192
View articletitled, Why improvements fail in the public sector – management models as barrier or enabler for improvements
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Research Article July 21 2026
Data quality assessment framework: a tool for building composite indicators with an application to public service delivery
Hillary Muhanguzi; Manuela Scioni; Francesca Bassi
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-12-2024-0448
View articletitled, Data quality assessment framework: a tool for building composite indicators with an application to public service delivery
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Research Article July 21 2026
Decision support system for smart maintenance combining multicriteria and machine learning approaches: case study at the Brazilian Mint
Jaqueline Alves do Nascimento; Rodrigo Goyannes Gusmão Caiado; Luiz Felipe Scavarda; Renan Silva Santos; Gilson Brito Alves Lima
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-12-2025-0473
View articletitled, Decision support system for smart maintenance combining multicriteria and machine learning approaches: case study at the Brazilian Mint
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Research Article July 9 2026
What is quality in the Napoleonic model of higher education? The perception of the deans of French public universities
Arnaud Eve; Anne Maurand-Valet; Yue Cai Hillon; Mark E. Hillon
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-03-2025-0113
View articletitled, What is quality in the Napoleonic model of higher education? The perception of the deans of French public universities
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Research Article July 8 2026
The impact of TQM and GHRM practices on organizational agility: a dual-mediation pathway
Hamdi Makhlouf; Lassaad Lakhal; Faten Lakhal
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-11-2025-0410
View articletitled, The impact of TQM and GHRM practices on organizational agility: a dual-mediation pathway
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Research Article July 7 2026
Quality-driven OKR appraisals and employee performance in higher education: The mediating roles of training and quality management practices
Anwar Alsheyadi; Aatif Albalushi; Jeannette Ong Ee-Lyn
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-02-2026-0073
View articletitled, Quality-driven OKR appraisals and employee performance in higher education: The mediating roles of training and quality management practices
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Research Article July 6 2026
A quality function deployment (QFD) framework for prioritising BIM-Lean synergies: a design science study
Mohammad Afjalur Rahman; Sheila Belayutham; Imelda Piri
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-10-2025-0363
View articletitled, A quality function deployment (QFD) framework for prioritising BIM-Lean synergies: a design science study
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Research Article June 29 2026
Knowledge waste: a double-edged sword for the performance of research groups in higher education institutions
Any Cadavid-Marín; Julián Gil-Valencia; Jose Arias-Pérez
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-03-2025-0109
View articletitled, Knowledge waste: a double-edged sword for the performance of research groups in higher education institutions
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Research Article June 29 2026
A multi-objective variable selection framework for enhanced Mahalanobis–Taguchi system-based multivariate process control
Nainsi Gupta; Indrajit Mukherjee
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-01-2026-0050
View articletitled, A multi-objective variable selection framework for enhanced Mahalanobis–Taguchi system-based multivariate process control
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Research Article June 25 2026
Beyond intuition: a scientifically grounded SWOT–FTA–FMEA framework for strategic and risk-based decision-making
Majid Damavandi; Zeinab Sazvar; Amir Aghsami
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-07-2025-0233
View articletitled, Beyond intuition: a scientifically grounded SWOT–FTA–FMEA framework for strategic and risk-based decision-making
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Research Article June 18 2026
Pre-implementation fragility in ISO 9001:2015 implementation: a comparative multiple-case study of public and private warehouses in post-conflict settings
Rami Al Jneid; Vecihi Yi̇ği̇t; Muhammed Emre Keskin
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-11-2025-0417
View articletitled, Pre-implementation fragility in ISO 9001:2015 implementation: a comparative multiple-case study of public and private warehouses in post-conflict settings
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Literature Review June 16 2026
Digital twin-driven supply chain quality management for strengthening manufacturing resilience: a scoping review
Senthilkumar Thiyagarajan
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-02-2026-0055
View articletitled, Digital twin-driven supply chain quality management for strengthening manufacturing resilience: a scoping review
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Research Article May 15 2026
Using the voice of the customer to design an innovative B2B structured problem-solving platform
Denisa Sima; Sabina Alina Potra; Adrian Pavel Pugna; Romeo Negrea
International Journal of Quality & Reliability Management (2026) https://doi.org/10.1108/IJQRM-12-2024-0457
View articletitled, Using the voice of the customer to design an innovative B2B structured problem-solving platform
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Research Article June 3 2025
The digital voice of patients and Big Data in the age of Quality 4.0
Fatma Pakdil; Steve Muchiri; Nasibeh Azadeh-Fard
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-09-2024-0324
View articletitled, The digital voice of patients and Big Data in the age of Quality 4.0
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Research Article May 23 2025
The role and impact of digital VoC in achieving operational excellence, driving innovation and adapting to the dynamic landscape
Nagendra Kumar Sharma; Vimal Kumar; Arpit Singh; Pratima Verma
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-10-2024-0364
View articletitled, The role and impact of digital VoC in achieving operational excellence, driving innovation and adapting to the dynamic landscape
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Research Article April 16 2025
Digital voice of customer adoption, customer satisfaction and firm performance: the moderating role of customer trust in Jordan’s service sector
Luay Jum’a
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-12-2024-0462
View articletitled, Digital voice of customer adoption, customer satisfaction and firm performance: the moderating role of customer trust in Jordan’s service sector
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Research Article March 31 2025
Inverse network DEA for Industry 4.0: identifying pitfalls and proposing solutions
Zohreh Moghaddas; Farhad Hosseinzadeh Lotfi; Morteza Yazdani
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-07-2024-0244
View articletitled, Inverse network DEA for Industry 4.0: identifying pitfalls and proposing solutions
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Research Article February 13 2025
The influence of digital voice of customer on the resilience of supply chains in the renewable energy industry
Syed Imran Zaman; Angappa Gunasekaran; Sharfuddin Ahmed Khan; Hamza Muhammad Dawood
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-07-2024-0217
View articletitled, The influence of digital voice of customer on the resilience of supply chains in the renewable energy industry
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Research Article January 2 2025
Detecting digital voice of customer anomalies to improve product quality tracking
Federico Barravecchia; Luca Mastrogiacomo; Fiorenzo Franceschini
International Journal of Quality & Reliability Management (2025) https://doi.org/10.1108/IJQRM-07-2024-0229
View articletitled, Detecting digital voice of customer anomalies to improve product quality tracking
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