Develops a framework for planning, developing and implementing an effective quality management system to satisfy the ISO 9002 quality assurance standard for any medium‐to large‐size PCB (printed circuit board) plant in China. Suggests that the approach can equally be applied to plants which are not located in China as long as the management recognizes the cultural, worker education and quality awareness problems. Includes plans to assess the extent to which the pre‐existing documented quality management system is ready to meet ISO 9002 requirements and the corrective actions required to improve it. Proposes that this framework will be extremely useful in establishing and maintaining effective quality systems for similar PCB plants in China, as well as in Hong Kong, looking to achieve ISO 9002 registration. The proposed 14‐step implementation strategy is based on the experiences of a real case study of the successful ISO 9002 registration of a 500‐employee PCB plant in Hong Kong.
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1 March 1996
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Research Article|
March 01 1996
The PCB industry in Hong Kong and China: A 14‐step implementation strategy for ISO 9002 certification Available to Purchase
C.L. Tang;
C.L. Tang
Federation of Hong Kong Industries, Kowloon, Hong Kong, and
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V.M. Rao Tummala
V.M. Rao Tummala
City University of Hong Kong, Kowloon, Hong Kong
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Publisher: Emerald Publishing
Online ISSN: 1758-6682
Print ISSN: 0265-671X
© MCB UP Limited
1996
International Journal of Quality & Reliability Management (1996) 13 (2): 99–113.
Citation
Tang C, Rao Tummala V (1996), "The PCB industry in Hong Kong and China: A 14‐step implementation strategy for ISO 9002 certification". International Journal of Quality & Reliability Management, Vol. 13 No. 2 pp. 99–113, doi: https://doi.org/10.1108/02656719610110050
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