TQM in small manufacturers: an exploratory study in China

Recently, total quality management (TQM) has attracted increasing interest throughout Chinese manufacturing industries and its programs have been widely implemented. Currently, there are few studies conducted about TQM implementation by small manufacturing firms in China, even though small firms are still dominant in many areas of manufacturing industries in China. This study analyzes survey results of Chinese small manufacturing firms to investigate the present status of TQM and its perception and development among them.