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Purpose

– The purpose of this paper is to improve the key quality performance of the terminal of earphone in an electronic company.

Design/methodology/approach

– Sequential experimental designs are employed. Significant input variables are found through a full factorial design. Then a response surface model is constructed considering curvature in the linear model.

Findings

– Optimized key input variables’ parameters are found using the response surface model. The key quality performance, coplanarity of the terminal of earphone has been improved.

Research limitations/implications

– Instead of running a full factorial design in the first stage, a fractional factorial may be used to reduce experimental runs.

Practical implications

– The paper presents a good solution for reducing defects caused by large coplanarity of a kind of earphone terminal.

Originality/value

– The methodology used in this case can be easily extended to similar cases.

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