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Volume 4, Issue 2
1 February 1987
International Journal of Quality & Reliability Management Cover Image for Volume 4, Issue 2
Review Article| February 01 1987

The Strategic Management of Quality: A Conceptual Synthesis

Malcolm Walsh
Malcolm Walsh
Financial Control Research Institute
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6682
Print ISSN: 0265-671X
© MCB UP Limited
1987
International Journal of Quality & Reliability Management (1987) 4 (2): 38–52.
https://doi.org/10.1108/eb002878

Various conceptual models are brought together to provide a comprehensive approach for the strategic management of quality at the business level. A synopsis of these models is given, and these are related to each other. Using strategic planning models, implications are drawn for the management of quality control systems, quality cost procedures and organisational procedures.

Keywords: Strategic Management, Long‐range Planning, Quality Assurance, Planning Models, Quality
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© MCB UP Limited
1987
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