Mobile payment service quality: a new approach for continuance intention

Rawa Hijazi is an assistant professor at Al-Zaytoonah University of Jordan. She holds a Ph.D. in Business Administration, an MBA and a Bachelor of Science in Civil Engineering. She is interested in blending engineering and business concepts. Her research interests include quality, innovation, business development, knowledge sharing, sustainability and project management. She has diverse experience in working in both the Jordanian and the Emirati environments. Prior to teaching and research, she practiced in the engineering field as a site engineer, design engineer and project manager.

Dr Ajayeb Abu Daabes holds a Ph.D. in Marketing with a dissertation focusing on building branding models in the Middle East. She is an associate professor at the School of Business in the Management Department, working in higher education institutions for more than 20 years. She has taught numerous courses on the issue of Marketing and consumer behavior at various universities in Jordan and the UAE. She has also written extensively and participated in international journals and conferences on marketing, brand management, consumer behavior, and the education field as well as a series of specialized studies in content analysis.

Mohammed Iqbal Al-Ajlouni is a full professor at the Department of Business Administration, Al-Zaytoonah University of Jordan. Moiqbal does research in Business Administration. His research interests include Strategic Planning, Strategic Management, Human Resource Management, small and medium enterprises and Business Development.