The Workforce‐oriented Incentive Potential of Quality Circles in the FRG Available to Purchase

Investigates the objectives of QCs in German companies from the point of view of the workforce as opposed to that of the management, i.e. the workforce‐oriented potential of QCs. Aims to identify a possible fit or misfit between the objectives of the management and those of the employees by analysing voluntary participation, the types of incentives and the potential incentive effects of various positions in the QC system. Concludes that acceptance by employees is of special importance; otherwise any QC system is bound to fail.