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1-3 of 3
Angel R. Martínez‐Lorente
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Journal Articles
A critical evaluation of the EFQM model
Available to Purchase
International Journal of Quality & Reliability Management (2011) 28 (5): 484–502.
Published: 24 May 2011
Journal Articles
ISO 9000 and TQM: substitutes or complementaries?: An empirical study in industrial companies
Available to Purchase
International Journal of Quality & Reliability Management (2004) 21 (3): 260–276.
Published: 01 April 2004
Journal Articles
Total quality management and information technologies: an exploration of the issues
Available to Purchase
International Journal of Quality & Reliability Management (1999) 16 (4): 392–406.
Published: 01 June 1999
