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Journal Articles

Implications of TQM in firm’s innovation capability

Daniel Jiménez-Jiménez, Micaela Martínez-Costa, Lorena Para-Gonzalez

International Journal of Quality & Reliability Management (2020) 37 (2): 279–304.

https://doi.org/10.1108/IJQRM-09-2018-0233

Published: 21 October 2019

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Journal Articles

A critical evaluation of the EFQM model

Joaquín Gómez Gómez, Micaela Martínez Costa, Ángel R. Martínez Lorente

International Journal of Quality & Reliability Management (2011) 28 (5): 484–502.

https://doi.org/10.1108/02656711111132544

Published: 24 May 2011

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Journal Articles

ISO 9000 and TQM: substitutes or complementaries?: An empirical study in industrial companies

Angel R. Martínez‐Lorente, Micaela Martínez‐Costa

International Journal of Quality & Reliability Management (2004) 21 (3): 260–276.

https://doi.org/10.1108/02656710410522711

Published: 01 April 2004

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