... on literature review and inputs from experts. The identified axes have been prioritized using the analytic hierarchy process (AHP) technique. Findings The study concludes that the 12 dimensions contribute to outcome indicators such as organizational performance, agility and sustainability. It further adds...

... of the analytic hierarchy process (AHP). The rest of the paper is structured as follows: the next section provides a review of the literature on PIs in HE. A classification of PIs and criteria is provided. A mechanism for determining key PIs and the development of a composite index is then discussed...

... to landscaping design. © Emerald Group Publishing Limited 2013 Hospitality industry Hotel landscaping design Voice of the customer (VOC) Three‐phased quality function deployment (QFD) Analytic hierarchy process (AHP) Maximum difference (MaxDiff) scaling method Hospitality management Hotel...