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Keywords: BSI
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Journal Articles
Factors influencing a successful transition from ISO 9000 to TQM: The influence of understanding and motivation
Available to Purchase
International Journal of Quality & Reliability Management (1997) 14 (2): 100–117.
Published: 01 March 1997
... can build on ISO 9000 to proceed towards TQM. Factors discussed in these two papers will form the basis of analysis of the next phase of this longitudinal study, which was initiated in 1991. © MCB UP Limited 1997 BSI ISO 9000 Motivation Top management TQM This paper seeks...
Journal Articles
Quality management in the UK advertising industry
Available to Purchase
International Journal of Quality & Reliability Management (1997) 14 (2): 186–196.
Published: 01 March 1997
... that is specific to their industry. Advertising agencies BSI ISO 9000 Quality management United Kingdom Quality management (QM) has become an increasingly important issue to companies in all sectors of industry as a result of both increased competition and a realization that price is not the only...
