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Keywords: Best practice
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Journal Articles
A review of research on cost of quality models and best practices
Available to Purchase
International Journal of Quality & Reliability Management (2006) 23 (6): 647–669.
Published: 01 July 2006
... is now widely acknowledged as a key competitive weapon, it seems that there is a lack of quality vision and commitment among top management. © Emerald Group Publishing Limited 2006 Quality Quality costs Best practice Many companies promote quality as the central customer value...
