... the outcome of implementing TQM in a place that does not share its cultural base. A survey of 100 construction firms in Botswana found that, although the values embedded in TQM could be adopted within the organisations into which it is implemented, the cultural context of the greater society resisted some...

...P.D. Rwelamila To address quality problems facing the public buildings in the Southern African Development Community (SADC) countries, the industries must pursue and implement an appropriate quality management system. Discusses the need for an appropriate quality management system in the Botswana...