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Keywords: Business failures
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Journal Articles
International Journal of Quality & Reliability Management (2004) 21 (3): 309–318.
Published: 01 April 2004
..., the assessment of warranty costs has proved to be feasible and effective. © Emerald Group Publishing Limited 2004 Business failures Quality costs Warranties Brazil The need for companies to develop and assess quality costs has been well‐established for decades. However, many companies still...
