Keywords: Capital-intensive companies
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Journal Articles
International Journal of Quality & Reliability Management (2015) 32 (2): 144–155.
Published: 02 February 2015
... manufacture their products mainly through machines and plant (i.e. capital-intensive companies). An additional aim is to understand what the reasons for these differences are and why ISO 9001 has limitations in reducing the different categories of costs of poor quality. Design/methodology/approach...

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