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Keywords: Cause and effect diagram
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Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (3): 704–721.
Published: 27 July 2020
...Dharyll Prince Abellana Purpose This paper attempts to develop a hybrid cause and effect diagram (CED) and interpretative structural model (ISM) for root cause analysis in quality management. The proposed model overcomes the weakness of the CED in reliably articulating hierarchical cause–effect...
