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Keywords: Certification abandonment
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Journal Articles
International Journal of Quality & Reliability Management (2020) 37 (1): 53–67.
Published: 09 October 2019
... 9001 certification. The third stage was carried out in 2016 to examine the longer-term impact of ISO 9001 certification abandonment in these organizations. Findings The main motivation for study participants obtaining ISO 9001 certification centred around market visibility and gaining new customers...
