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Keywords: Certification bodies
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Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (1): 339–355.
Published: 26 March 2024
... quality services or products meeting customer requirements by obtaining ISO 9001 certification through third-party quality audits (TPQAs) conducted by certification bodies (CBs) (Castelló et al., 2017 ; Kuceja, 2017 ; Johannesen and Wiig, 2020). In this study “CBs” refers to people competent...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (7): 1621–1646.
Published: 28 November 2022
... and technical reviewers of accredited certification bodies (CBs) in Malaysia. Univariate and bivariate analysis were used in analyzing the data from respondents. Findings The overall results show that the most important components of knowledge for EQAs to possess are quality management principles, system...
