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Keywords: Competitive positioning
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Journal Articles
Critical factors of effective implementation of IT-enabled ISO-9000 QMS
Available to Purchase
International Journal of Quality & Reliability Management (2019) 36 (9): 1600–1619.
Published: 22 March 2019
... and validity of the data collected. First, using pattern matrix, 48 items (extracted from relevant literature) representing CFEI of IT-enabled ISO-9000 QMS were grouped into six latent variables (eigenvalue⩾1). Second, to test the relationship among CFEI, firm performance and competitive positioning, six...
